Windows Security Updates

[Nibb]

Can anyone help...if I install the latest autoupdates my internet ceases to work!

Restoring to a earlier point makes it OK again....I am currently installing the updates one at a time to try and find the culprit...any ideas?

[jcat]

Windows update leads to ZoneAlarm web black-out
Hundreds of thousands of people who use the ZoneAlarm firewall to protect their PC have been locked out of the internet by Microsoft's latest round of software updates.

Zonelabs posted this advice: "Sudden loss of internet access: Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users. We recommend that users uninstall KB951748 using "Add or Remove Programs" until the issue is resolved."

http://technology.timesonline.co.uk/...cle4304820.ece

lol, i did exactly the same, then i did a websearch on my win2k3 machine for the solution after the update auto updated again


John

[Renegade29]

Im gonna take a guess and say that you are using zone alarm ? turn the security filter down to moderate then download the new version of zone alarm and get it to update the old version ,after Installation you can set zone alarm back to your normal protection level

[beerman]

lol, went through the same shite yesterday when I updated.

I'd had enough of Zone alarm anyway with it keeping on asking me if the same apps were OK. Every time the xbox was turned on it wanted WMplayer to be authorised again. Switched to Comodo and have to say it's a lot slicker and less resource hungry

[karlos130]

This is the culprit here KB951748

To unistall the update..... go to Add or Remove Programs, make sure that the box next to "Show updates" is checked; this is an option which you will find at the very top of that screen. Then scroll down to 'uninstall, KB951748' you should see it listed as part of an indented list under "Windows XP - Software Updates". It will probably be towards the bottom of that indented list.

[Nibb]

Thanks guys!

[doughboy]

Cheers... ZA was giving me the bollock ache too.

[Zippeyrude]

Zonealarm has released a new version that the KB951748 doesnt affect

[Zippeyrude]

http://download.zonealarm.com/bin/fr...cessIssue.html

Workaround to Sudden Loss of Internet Access Problem

Date Published : 8 July 2008

Date Last Revised : 9 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not affected.

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Recommended Actions -

Download and install the latest versions which solve the loss of internet access problem here (English only):
# ZoneAlarm Internet Security Suite
# ZoneAlarm Pro
# ZoneAlarm Antivirus
# ZoneAlarm Anti-Spyware
# ZoneAlarm Basic Firewall

- or follow the directions below.

Option 1: Move Internet Zone slider to Medium

1. Navigate to the "ZoneAlarm Firewall" panel
2. Click on the "Firewall" tab
3. Move the "Internet Zone" slider to medium

Option 2: Uninstall the hotfix

1. Click the "Start Menu"
2. Click "Control Panel", or click "Settings" then "Control Panel"
3. Click on "Add or Remove Programs"
4. On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
5. Scroll down until you see "Security update for Windows (KB951748)"
6. Click "Remove" to uninstall the hotfix

The links didnt copy across but they are on the page (via the urkl)

[Nibb]

Yep all OK now thanks again all.

[Waka]

My brother's just phoned me, he's had no internet all day. Amazingly I already found the instructions to uninstall that KB before I read this thread but it hasn't helped him.

I told him to ditch his shitty ISP (BT)!

W.

[crazyal]

This is the kinda thread that gives me the warm fuzzy DF feeling - classic help from all comers and a happy ending

(and before anyone asks, the warm feeling was not piss running down me leg)

[Nibb]

Ohh have some thanks ya big soft sod!

Closed!