According to a survey by uSwitch, it seems that many broadband users are exceeding or are very close to their broadband download limits.
The problem is that many users appear to be unaware of this, because when they signed up for unlimited broadband, that is what they thought they were getting.
The uSwtich survey also found that fifty six per cent of the internet service providers who advertise their service as “unlimited” actually do impose a limit and are fully prepared to cut the service off from users who go over these limits.
The uSwitch survey found:
6.2 million customers thought they had no usage cap
7.5 million did not know their download limit
One million have reached or nearly reached their limit
22% of broadband providers advertise the true limits of their packages
It turns out that only twenty five per cent of broadband customers actually read the terms and conditions when signing up for a broadband service.
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