Items bought from Littlewoodsdirect.com

Thread: Items bought from Littlewoodsdirect.com

  1. tam9's Avatar

    tam9 said:

    Default Items bought from Littlewoodsdirect.com

    Hi all,

    I bought 3 items from littlewoodsdirect.com sale 3 for 2 offer and I already had a discount (from the net) for 30 quid off a 60 spend so my total (and stated in the email) was 24.84. I checked my online banking and they have indeed charged me 54.84...I called them up and queried this and says I'd like my 30 quid back or I will have to return the goods to you. My question is, will they refund me that 30 quid or will I just get me money back?

    They told me that they would send a mail to the orders dept and query this...so whats me chances?
     
  2. flumperino's Avatar

    flumperino said:

    Default Re: Items bought from Littlewoodsdirect.com

    I think with those codes, your basket total has to be over 60 after they have deducted the cost of the cheapest item......so presumably the net cost after the '3rd free' was taken off, was 54.....so I reckon you might have to return the goods mate
     
  3. biggy7's Avatar

    biggy7 said:

    Default Re: Items bought from Littlewoodsdirect.com

    i think from past when i have bought from littlewoods, they charge you full then refund you the discount

    so you will get 2 entries on you r bank statement

    and to top it off they are crap for refunds, this is why i don't bother using them, too much hassle!
     
  4. tam9's Avatar

    tam9 said:

    Default Re: Items bought from Littlewoodsdirect.com

    checked me bank this morning lads and seen: Debit Card Refund - Littlewoods Dire 30.00
     
  5. Simate's Avatar

    Simate said:

    Default Re: Items bought from Littlewoodsdirect.com

    I had the same thing a couple of days ago although I cancelled my order before any money changed hands. The terms and conditions of the 30 off a 60 spend do state it cannot be used on items that are already discounted, which I read afterwards lol.

    Thanks for your email about your order,

    Unfortunately as your order was a 3 for 2 offer we are unable to process your 30 discount. This offer cannot be used in conjunction with any other discount or promotional offer.
    If you still require to cancel this order please email us back and we can process this for you.

    Please accept my apologies

    Kind Regards

    Gary Kane

    Online Customer Services