help,
one of my neighbours daughter has a laptop with vista installed on it.
it's relatively new, but has all of a sudden internet explorer has stopped working - it can't display web pages. i clicked the diagnose problem link and that returned the message - (see attachment)
i know the internet is ok on it as windows messenger live works ok and it does not appear to be blocked by the vista firewall as that is disabled, i've even downloaded google chrome, but that won't display internet either
even when connecting to a different wireless network that my macbook and pc work perfectly ok on, it still cannot display the internet.
any help would be much appreciated.
thanks in advance
gazza
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