Chaps,
I dont know how many of you have ever used s v p dot co dot uk, but I have been purchasign blank DVD's and other bollocks from them for a few years now.. I can generally order them by mid day and they are delivered the very next day.. Its always been superb service.
4 weeks ago I order some blank DVDR's and some CDR's, aswell as an ipod connect kit for the wifes lexus..
I waited the next day expecting the usual efficient delivery, but nothing came.. after a week I mailed them and asked what had happened.. they responded with an email
I have tried contacting them several times now but to no avail...,
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: WBA-420014
Subject: FW: Receipt for Your Payment to www.***.co.uk limited
Department: Sales
Priority: High
Status: Open
You can check the status of or reply to this Ticket online at: http://old.***.co.uk/helpdesk/index.php?_m=tickets&_a=viewticket&ticketid=1916511
Email:
Password: *****
We are able to respond to most emails promptly. We prefer you NOT email too soon to enquire as to the progress of an enquiry as each new reply you make puts you to the back of the ticket queue again.
Please do let us know if we can assist you any further,
*** Helpdesk
Has anyone else ordered from *** lately.. I paid by paypal.. what should I do,,
As ever, all help apreciated..
Freak
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