windows vista update stuck @ 61 %

[GOODTINGSaka]

my daughter has updated her vista laptop and it seems stuck @ 61 % complete its been stuck here for over an hour now and even on a reboot its still stuck any ideas or sulutions appreciated

[Possy_99]

do you mean an update download is stuck, or stuck peforming the upgrade?

i rekon the latter tho.. try safe mode/last known good config..? (f8 on startup)

[GOODTINGSaka]

if you try and boot the laptop in safe mode it goes right back to configuring updates so i think it has already installed the updates it just wont install no further than 61%

[GOODTINGSaka]

cheers possy i got t fixed in the end via a restore i think i was pressing f8 in the wrong place as on that laptop you press f8 to alter the bootup. so once again cheers for the info all appreciated