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  1. #1
    DF VIP Member terrysmr2's Avatar
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    Default Freeserve gets up my nose

    Hi just wondering if anybody has had any problems with freeserve latley my download speeds have decreased a hell of a lot over the last week or so (just seems to be after 4 oclock) been on with freeserve and they have told me its because there are 50 users to a line and at that time of the night it can become busy but i thought that when im paying £29.99 a month i was ment to get a better speed than a 56k modem but every time i go on the phone with them and ask to speek to a manager they tell me there is no one in the office is there a company like oftel that deals with this sort of thing??

  2. #2
    DF VIP Member Pegasus's Avatar
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    ADSL is a contended service and in a worst case scenario you can end up with as little as 1.28KB/s if all 50 users are downloading at the same time.
    The likelihood of ALL 50 users meeting up on the central pipe at the same time is pretty remote though (unless Freeserve have oversubscribed the pipe). ClaraNet had the same problems around last christmas time and they tried to play the "contention" card, but the actual reality was that they simply did'nt have enough bandwidth for all of their users. The problem did'nt go away for Clara until they got themselves another pipe (by which time most of their customers had gone elsewhere).
    Last edited by hxbro; 18th October 2002 at 02:42 PM.
    Understeer is when you hit a wall with the front of your car
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  3. #3
    DF VIP Member {film_man}'s Avatar
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    where did my posts go to

  4. #4
    DF VIP Member hxbro's Avatar
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    Default

    They had nothing to do with the thread so they were removed (along with the midi file).

    Feel free to discuss stuff like that in the dog and duck.

    Hx
    Download my latest breaks and electro mixes or listen to Sellout Breaks FM

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