Close

Results 1 to 12 of 12
  1. #1
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default Brand new PC Resets after 15min of being idle, when mouse is moved.. help!!

    hi all.. i have just brought a brand new pc for someone off a company out of micro-mart, i set it all up fine, installed windows 98se fine but then noticed that if you leave it alone and dont touch anything for about 15 mins and then move the mouse then the whle pc restarts, power just goes straigt away and starts to load up again..

    any ideas on what can be causing this problem? shorly it cant be a software fault?

    cheers all
    Piratevirus

  2. #2
    DF Jedi wizer's Avatar
    Join Date
    Jul 2001
    Location
    daan saaf
    Posts
    2,588
    Thanks
    1
    Thanked:        8
    Karma Level
    364

    Default

    CPU Temperature? Could be over heating

  3. #3
    ABCMan
    Guest ABCMan's Avatar

    Default

    try taking it back and asking them

  4. #4
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default

    i rung em but their technicians are out so ringing me later.. just wondered if any of you had any ideas..

  5. #5
    DF PiMP 5bellies's Avatar
    Join Date
    Mar 2002
    Location
    Hereford
    Posts
    499
    Thanks
    1
    Thanked:        0
    Karma Level
    249

    Default

    Switch off the power saving features in both the mainboard BIOS and Windows and try again. They're probably conflicting.

  6. #6
    DF VIP Member
    cronus71's Avatar
    Join Date
    May 2001
    Location
    Indonesia
    Posts
    7,068
    Thanks
    610
    Thanked:        748
    Karma Level
    1133

    Default

    Yep, it's probably a Power Management issue.
    When it's left there, does it go into a power saving mode?

    Boot to the BIOS, leave it there for a equal amount of time, does it behave the same way?

    Is it a USB mouse?
    “If I asked you to have sex with me, would the answer to that question be the same as the answer to this question?”


  7. #7
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default

    no doesnt go into power saving, no screen saver etc. i have turned power management off in the bios and in windows too but no change ,i will try booting to the bios and leaving it for 15 min now..

  8. #8
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default

    right i left it in the bios then moved the mouse and it didnt reset... any more ideas?

  9. #9
    DF VIP Member
    cronus71's Avatar
    Join Date
    May 2001
    Location
    Indonesia
    Posts
    7,068
    Thanks
    610
    Thanked:        748
    Karma Level
    1133

    Default

    Well since it does not happen in the BIOS, I'd say it's almost certainly driver/software related, most likely with one of these 2 network/graphics -card.

    If it's hardware, then it would probably be an issue with the memory.

    Since I don't have a one line answer, I can only come up with ideas to narrow down the issue.

    Boot into Safe mode, does it happen?

    If it's OK in Safe mode and there's a network card in the system, take it out and boot to normal mode and see if you still have the issue.

    Boot normally to windows, unplug the mouse and then do something with the keyboard instead e.g Ctrl+Esc, does it reboot? optionally you can try an plug the mouse back in and see what happens.

    Try taking out memory sticks in order to narrow down a memory issue.

    I know it's a new system, but a simple BIOS upgrade might do it (if available), you never know

    I don't think it's related to overheating, because then it would reboot without your interference.

    Let us know how you get on m8.
    “If I asked you to have sex with me, would the answer to that question be the same as the answer to this question?”


  10. #10
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default

    cheers for the help m8's i just spoke to the technical staff (well i wouldnt say technical hehe but better than the receptionist!!)
    he said to try reformatting it so im doing that now, if that doesnt help then i will try your ideas cronus71, although it doesnt have a network cards, its just a simple cheap PC to be used for word processing so not a lots thats good in it! lol

  11. #11
    DF VIP Member
    cronus71's Avatar
    Join Date
    May 2001
    Location
    Indonesia
    Posts
    7,068
    Thanks
    610
    Thanked:        748
    Karma Level
    1133

    Default

    Lol OK the thing is, I always try to avoid asking anybody to do a reformat, it would be too easy

    Hope it solves the issue, let us know again how you get along please m8.
    “If I asked you to have sex with me, would the answer to that question be the same as the answer to this question?”


  12. #12
    DF MaSter Piratevirus's Avatar
    Join Date
    Jun 2002
    Location
    England
    Posts
    54
    Thanks
    0
    Thanked:        0
    Karma Level
    0

    Default

    well i formatted it and reinstalled everything one by one, t try and narrow down the problem. (left it for 15 minutes after installing every device) but did not reset!!!!looks like it worked.didnt think it wouldnt have been a software problem but looked like it was!! cheers for all your help guys!!

Similar Threads

  1. pc resets on shutdown
    By davidromorez in forum PC Problems
    Replies: 5
    Last Post: 9th September 2007, 01:12 AM
  2. Random resets
    By face in forum PC Problems
    Replies: 14
    Last Post: 12th March 2007, 08:16 PM
  3. computer resets before OS is started
    By mr_spokk in forum PC Problems
    Replies: 12
    Last Post: 24th March 2004, 12:41 PM
  4. PSO resets GC
    By Big AP in forum Nintendo Consoles
    Replies: 2
    Last Post: 26th January 2004, 02:19 PM
  5. pace box resets itself
    By robmac in forum Digital & Cable TV
    Replies: 2
    Last Post: 11th May 2003, 04:27 PM

Social Networking Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •