Not sure if this is the right section but here goes ...
I sold a brand new Xbox 360 Premium through eBay on Saturday.
The buyer asked a question about 10 minutes before the auction ended, they claimed that my description was wrong and that the Xbox 360 Premium should have a bigger hard drive than 20Gb. Unfortunately I wasn't able to respond to the question as I was out and about.
Their exact question was:
"how is this premium with a 20gb hardrive wtf"
However the same guy won the auction at £87 + £10 delivery.
I sent an invoice through eBay and thanked them for winning the auction .. I asked if he still had a problem with my description, I included some URL's to sites that listed the differences between the 360 Premium and the Elite .. I suggested they should contact me if they had any issue.
The day after I get an email through PayPal telling me that I have funds but that they would be held until the buyer confirmed they had recieved the item or they had left me positive feedback.
I checked my PayPal account and sure enough the funds were there so I booked TNT to pick the item up and deliver it.
They came today at 11:30am and collected the item.
At 12:55pm I recieved this email from PayPal:
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To protect you from problematic transactions, we sometimes request
additional information about PayPal payments.
We need more information about this transaction. Please log in to your
PayPal account, click the "Resolution Centre" tab, and provide more
information by 16/08/2010.
If you need to provide information by fax, click and print a cover sheet.
Please fax proof of postage or proof of refund to 08707 303 196.
We recommend that you do not post the item until our investigation is
complete. If you've already posted the item, please log in and let us know
where you posted it.
We have placed a temporary hold on the funds until we complete our
investigation.
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I've logged into my PayPal account and there is a dispute listed to which:
I have sent them my invoice from TNT.
I have sent them the tracking URL and number.
I have no idea whether I've been ripped off or not .. any ideas anyone??
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