Sub Renewal Failure

[sinister_monk]

Dear sinister, Your subscription payment to Digital Merchants for VIP Subscription Subscription failed on 13 Oct 2012 because of problems with Digital Merchants's account. We will try to make this subscription payment again on 18 Oct 2012.
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Subscription Details
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Amount: 25.00 GBP Subscription Name: VIP Subscription Subscription
Subscription Number: S-6S260184HA2011035
Item Number: 5f74675055207ad4246135224ec9132c

this is the 3rd time its failed, could admin please advise?

Cheers

SM

[evilsatan]

Reported to the staff section, Rap is the only one who can check this so bear with us

[rids]

I got told to cancel it and the redo it. The email adress seemed to be different from what I remember on the new sub

[Bald Bouncer]

I got told to cancel it and the redo it. The email address seemed to be different from what I remember on the new sub

This is correct

[sinister_monk]

Thanks, will do this

[grrrd]

I have just tried yesterday and got the same error;

Your subscription payment to Digital Merchants for VIP Subscription Subscription failed on 16 Nov 2012 because of problems with Digital Merchants's account.

Thing is i don't have it rolling, i do it manually each year through the site?

[Bald Bouncer]

http://www.digital-forums.com/payments.php

[grrrd]

I see what went wrong now, I did use that link BaldBouncer and that actually went through fine, but i had setup a subscription also that failed <-- Nearly Paid my Subs Twice! :O

[Mickey]

<-- Nearly Paid my Subs Twice! :O

You could have had 2 helpings of DETS "EXTRA" goodies

[grrrd]

would i survive 1?