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Thread: nokia lumia 620

  1. #1
    DF Rookie very.nice.man's Avatar
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    Hardware nokia lumia 620

    hi all
    sent my lads phone in for repairs under warranty, as it wouldn't turn on or charge.
    they sent me it back saying it was damaged, and not covered.
    but they also sent a really good photo of the fault!
    it was the three battery posts that slot into the battery. one of them was adrift from the board.
    so I opened up the phone at the back (6 screws) and soldered it back in place!
    now it works again.
    the cheeky sods wanted £70 to replace the phone, now they get nothing.
    all thanks to the photo the engineer sent.
    haha

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    DF Jedi akimba's Avatar
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    Default Re: nokia lumia 620

    nice one, I have taken mine to a nokia store before after I had tried to bodge it and the matey didn't even notice and tried fix it and then even sent it off for a pro repair ;-)

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    DF Rookie very.nice.man's Avatar
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    Default Re: nokia lumia 620

    they must employ the yes men and not the thinkers!
    when I phoned up to report the fault I told them it had been dropped!
    so they sent me a battery to try.....der!
    then they said send it in....
    then its not covered!
    they are stupid....
    £70 insurance excess as well!
    for a bit of solder the guy could have done whilst he had it in bits.
    customer service at its best(worst). lol

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