Close

Results 1 to 13 of 13
  1. #1
    DF Jedi Rick Sanchez's Avatar
    Join Date
    Dec 2004
    Location
    Shoney's
    Posts
    3,927
    Thanks
    1,350
    Thanked:        397
    Karma Level
    376

    Default Internet finally fixed!

    Since I moved to my current place in 2008 I've never had the full speed; 50mb I received 20mb, 100mb I received 45mb, 120mb I received 51mb. Well I phoned VM today and kicked off again today, one of their guys in India tweaked the signal input and boom sorted. Finally!



    Now to wait for them to turn up tomorrow and re-cable their stuff into my office. I'm going to try and blag a superhub 2 at the same time, in preparations for 152mb upgrade. Guy on the phone wanted £50 lol, pass...

    Thanks to Rick Sanchez

    Ashley (20th March 2014) 


  2. #2
    DF Probation H4ss4n's Avatar
    Join Date
    May 2001
    Location
    London
    Posts
    1,757
    Thanks
    181
    Thanked:        567
    Karma Level
    407

    Default Re: Internet finally fixed!

    I'm going to phone them tonight, i'm on 120Mb and my speed fluctuates from 50Mb to 90Mb.

    The last time I spoke to someone about it they were blaming my laptop so I hung up.

  3. #3
    DF Jedi Rick Sanchez's Avatar
    Join Date
    Dec 2004
    Location
    Shoney's
    Posts
    3,927
    Thanks
    1,350
    Thanked:        397
    Karma Level
    376

    Default Re: Internet finally fixed!

    They were blaming my PC at first, so I gave them remote access after hiding everything, then it was my switch (1Gbps), then they transferred me through to sales and then India.

  4. #4
    DF Probation Goldberg's Avatar
    Join Date
    Jun 2001
    Location
    Landaaaan!
    Posts
    14,466
    Thanks
    1,333
    Thanked:        1,558
    Karma Level
    1175

    Default Re: Internet finally fixed!

    Out of curiosity, why was 51mb not quick enough?

    I struggled for years on 2-7mb connection as BT had rubbish lines to the old place. But I was still able to browse, stream, play Xbox Live and download.
    I am now on BT Infinity 2 or 3 (whatever the latest is) on the highest speed in the new place, but the only benefit I really get is I can download a TV show in seconds.

    I do all this from work so it is done for when I get home. I am considering knocking down the package because I think it is all just a numbers game now.. Providing I get unlimited downloads I would be happy.
    We all make mistakes sometimes

  5. #5
    DF Jedi Rick Sanchez's Avatar
    Join Date
    Dec 2004
    Location
    Shoney's
    Posts
    3,927
    Thanks
    1,350
    Thanked:        397
    Karma Level
    376

    Default Re: Internet finally fixed!

    I am impatient lol

    Sent from my Nexus 4 using Tapatalk

    Thanks to Rick Sanchez

    Wario (20th March 2014) 


  6. #6
    DF Super Moderator
    DejaVu's Avatar
    Join Date
    Nov 2005
    Location
    Suffolk
    Posts
    9,142
    Thanks
    1,867
    Thanked:        4,072
    Karma Level
    994

    Default Re: Internet finally fixed!

    No speed is quick enough if you're paying for the service and it's not being delivered.
    If I was you hilljd00 I would have insisted on a refund for the difference in service charges you've had over the years too seeing as it was a proven VM fuck up.

    Thanks to DejaVu

    Over Carl (20th March 2014) 


  7. #7
    DF PwNagE Shotgunjim's Avatar
    Join Date
    Feb 2003
    Location
    London Proper
    Posts
    6,448
    Thanks
    231
    Thanked:        166
    Karma Level
    583

    Default Re: Internet finally fixed!

    I get about 40 currently, upgraded to 100 and get..... 42. Should I complain or is it contention or is it tech??

  8. #8
    DF Probation Goldberg's Avatar
    Join Date
    Jun 2001
    Location
    Landaaaan!
    Posts
    14,466
    Thanks
    1,333
    Thanked:        1,558
    Karma Level
    1175

    Default Re: Internet finally fixed!

    It was in the news today. Government been urged to force companies to deliver the speeds they sell people.
    We all make mistakes sometimes

  9. #9
    DF Probation macmilm's Avatar
    Join Date
    Dec 2000
    Location
    Suffolk, UK
    Posts
    3,822
    Thanks
    1,663
    Thanked:        1,300
    Karma Level
    522

    Default Re: Internet finally fixed!

    Quote Originally Posted by Shotgunjim View Post
    I get about 40 currently, upgraded to 100 and get..... 42. Should I complain or is it contention or is it tech??
    If it was contention you would at least get your full speed some of the time (usually off peak) if you never get the speed sold to you there is a problem
    Try connecting via Ethernet cable directly to router if that makes no difference it is a problem their end !!! If it does make a difference you need a faster wireless card in your PC

  10. #10
    DF PlaYa Rhinoz's Avatar
    Join Date
    May 2012
    Location
    uk
    Posts
    970
    Thanks
    498
    Thanked:        390
    Karma Level
    162

    Default Re: Internet finally fixed!

    Quote Originally Posted by Shotgunjim View Post
    I get about 40 currently, upgraded to 100 and get..... 42. Should I complain or is it contention or is it tech??
    Are you on fttc ?

    Chances are the line from the cab to your premises can only handle 40 ish hence why the upgrade on the acc made little difference.

    Thanks to Rhinoz

    Shotgunjim (23rd March 2014) 


  11. #11
    DF Probation macmilm's Avatar
    Join Date
    Dec 2000
    Location
    Suffolk, UK
    Posts
    3,822
    Thanks
    1,663
    Thanked:        1,300
    Karma Level
    522

    Default Re: Internet finally fixed!

    Quote Originally Posted by Rhinoz View Post
    Are you on fttc ?

    Chances are the line from the cab to your premises can only handle 40 ish hence why the upgrade on the acc made little difference.

    FTTC don't currently offer 100MB

  12. #12
    DF PlaYa Rhinoz's Avatar
    Join Date
    May 2012
    Location
    uk
    Posts
    970
    Thanks
    498
    Thanked:        390
    Karma Level
    162

    Default Re: Internet finally fixed!

    Quote Originally Posted by macmilm View Post
    FTTC don't currently offer 100MB
    I thought the trials for vectoring finished last November and BT may have been rolling it out across the UK. ;-)

  13. #13
    DF Probation macmilm's Avatar
    Join Date
    Dec 2000
    Location
    Suffolk, UK
    Posts
    3,822
    Thanks
    1,663
    Thanked:        1,300
    Karma Level
    522

    Default Re: Internet finally fixed!

    BT Don't offer 100mb yet .... supposed to be coming this year although I thought they were going upto 120mb !!!

Similar Threads

  1. [HELP] DF have taken $40? (FIXED)
    By JONNYG in forum Forum Suggestions & Feedback
    Replies: 5
    Last Post: 23rd March 2015, 11:01 PM
  2. Replies: 2
    Last Post: 19th January 2010, 09:00 PM
  3. There...I fixed it!
    By Waka in forum Funny Pictures
    Replies: 17
    Last Post: 3rd August 2009, 07:10 PM
  4. Kettle power street lamp finally fixed!
    By 4me2 in forum News & Current Affairs
    Replies: 5
    Last Post: 9th October 2007, 03:09 PM

Social Networking Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •