2nd Humax Box from Humaxdirect not working

[DejaVu]

Ordered this 2 weeks ago (for my aunt) - http://www1.humaxdirect.co.uk/Direct...5-05b5d255287a

Went through setup and got to Stage 2 (check Satellite signal and it fails - No Signal). Returned it to Humax Direct for a replacement. Great.

Connected the replacement today... its doing exactly the same thing.
Surely 2 brand new systems would not do exactly the same thing? Am I missing something?

Feels to me like this is not the case -

These products are either older models we are clearing from stock, or "Grade A". Grade A's are predominantly store returns that have been tested and where appropriate repaired to an "as new" standard in our factory. They come fully boxed with all accessories and full instructions and are all backed up by a complete 1 year on site warranty.

Plugging in a mates older Foxsat-HDR works perfectly and the signal is at 85% so it cannot be the dish.

Phoning Humax is annoying because they treat you like a 5 year old (Have you powered it off/Have you factory reset the box, etc, etc).

[mitchb]

http://myhumax.org/forum/topic/new-b...ting-no-signal

Someone on humax forum who had same problem and has posted his fix.

Worth a try.

[DejaVu]

Top stuff mitchb.

Worked perfectly! So simple, but did the job.
Thanks!

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