I bought a galaxy note 2 on contract 18 month ago just after 4g was announced. I asked if the phone was 4g compatible and was told yes . Eventually when phone was delivered I discovered it was a gt-n7100 and on looking a few posts up on internet most people said it was not 4g comp. I rang 3 and was told it was definitely 4g. when Manchester went 4g I could not get 4g so rang again and was told the software hadn't been released for note 2 but would be shortly. Rang up prob every 2 month since, to be told same story. rang today early to report a slow internet prob, asked the same question and was again told it was 4g comp. had a scout on internet again to find its definitely not so rang again, got a manager who now agrees its not 4g. all they could offer me was a months free line rental or 1/2 price upgrade to note 3. (£170 reduced to £ 85 +24 month contract ). I said this was not acceptable since they had mis sold a 4g phone when its not. This was the best they could offer. My question is does anybody know where I stand legally or what my options are? I really don't want to wait 6 months for a new 4g phone but feel I have been conned and want a 4g now without being tied in for another 24 month and also have to pay £85. soz about long post but thought best if full story told. Cheers in anticipation.
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