Not sure what's the issue but my parents have moved to Portugal have a bloody huge sat dish on the house yet can't get any of the sky channels on the f5s!
now I know someone else in Portugal that has all the channels on another box that I sourced for them.
so I'm guessing the dish is pointing the wrong way.
now I sent them a sat finder but movement of the dish is very limited.
is there a chance it's pointing to the wrong satellite?
if it is pointing on the wrong direction which direction should it be facing?
and would they need to alter the angle etc?