Have a legitimate claim for some laminate flooring that's had water damage.
Floor has been assessed and they've said it needs replacing, a chemical drying company is coming round next, dreading get the floor lifted for weeks, hoping dehumidifiers will do!
Anyhow, a like for like claim seems the forthcoming outcome.
Whilst I don't have a problem with that I'd rather use my own fitter and use the money towards a real wooden floor.
Can I have a cash settlement instead? How do you ask for one, do In have to accept their terms/resolution?
Thanks for reading.