Originally Posted by
legolamb
I had some serious grief with TalkTalk, we never actually got broadband installed in the end, they just couldn't organise it, the whole experience was shocking, I too emailed the CEO with a detailed list of events that had prompted me to mail her, I ended up with a manager from her office dealing with me personally as the customer service was so bad, got a full refund and was allowed to leave in the end, will never go there again!!!!!
We ended up with no landline or broadband in the end, it took the next guy 2 hours to put it right after we changed providers.
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