EE Home Broadband and Phone

[jimbo77]

Hi All

been offered quite a good offer to move from Virgin to EE Broadband and wanted to find out if any DF members are currently on EE for Phone/Broadband and what are peeps reviews.

Appreciate the help of DF if possible.

Thnx in advancde

[koola2]

Customer service is rubbish, but that is the same with all ISP's.
Lost a few days in the last six month once because they incorrectly remote upgraded my router and then a couple more as they kept playing with my profile trying to increase the line speed.

[trueblue924]

If its Cooper bb I am sure they restrict your speed every afternoon and most of the weekend which has put me off dont know if fibre is the same

[blacksheep]

They're evil but did let me out of ~£500 (over 18 months) of contract as I had no service where I lived even outdoors where their map said good 4G.

[Warno]

I'm on it with the fibre and they throttle the dung out of it in the evening. But if you use SSL or a VPN your grand. I get the full 40mb all day. And the Bright box 2 is brilliant. I haven't had to reboot it since I got it which is around a year now. I think it got a which best buy award too.

[Yorky]

I used to use it, I am situated about 500 yards from the telephone exchange and yes as good as all other providers on ADSL2+ top speed of 22Mb/s download and 1.5 Mb upload + only went off once for 1 day in the 18 months contract but like everyone says it caps your connection and it slow down until you change your IP or use a vpn. (Location York west )