It's car insurance renewal time & I need to sort something out that's been bothering me for a few years. I need to know if there's a procedure I can go through to get an official confirmation of the number of years of no claims discount (NCD) I'm entitled to. The problem occurred when I changed insurer a while ago and their NCD box only had options for 1,2,3 or 4+ years. The following years renewal said I had 5 years, so like a tool I just let it carry on like that. I've really got something like 19 or 20 years of claim-free motoring, except for a replacement windscreen which I had protected NCD on anyway.

Has anyone else been in a similar situation? If so what is the best way to get an official letter or email confirming the true number of claim-free years? I've been looking at the Association of British Insurers website & before I contact them via their website I thought I could ask here first.

Cheers